FAQ'S

LAST UPDATED: 12/10/2023

What payment methods do you accept? 

- We accept Visa, Mastercard, American Express, Discover, Shop Pay, PayPal, Venmo Express, & Sezzle.

Do you offer gift cards?

- Yes we do! Scroll down to the bottom of our website and under Customer Care & Quick Links there is a GIFT CARD link that takes you directly to that page for purchase. We allow you to send these instantly via email to friends and family 

Do you have a physical location? 

- Unfortunately we are only available online at this time. Maybe someday we will own a brick and mortar here in the great state of TEXAS! 

How does your Goddess Rewards Program work?

- Our Goddess Rewards Program offers digital gift card credits based on how much you spend. The best part? Your points NEVER EXPIRE!. You're able to earn points for completing the following:

  • Creating an Account
  • Placing an Order
  • Telling us your Birthday
  • Following our Social Media (Facebook & Instagram)
  • Liking our Pages on Social Media (Facebook & Instagram)
  • Leaving a Recommendation or Review 
  • Completing your Profile

 Who can place orders on your site?

- We allow those located within the U.S. purchase on our site, aside from the following states and/or territories; Alaska, Hawaii, & Puerto Rico. In time we hope to expand our online shop to cover more places.

Why am I not paying sales tax upon checkout?

- Since we are an Online Boutique in the State of Texas, until we reach our State Nexus in each State, sales tax will only be applied at checkout for those who live in Texas. 

How long does it take for my order to process and then get delivered? 

- We process orders within 1-3 business days after purchase. Your order will then ship within approximately 3-5 business days thereafter. During the Holiday Season there could be a slight delay in terms of shipment & delivery. Our USPS, UPS, FED EX & DHL carriers are working overtime to get packages out in a timely fashion all across the globe. So please give them grace during these specific times of the year. Once a package is shipped, it is out of our hands in regards to timing. This is the case for any shipment, online store or otherwise. 

How often do you run giveaways and how will I know about them?

- Our giveaways will run, on average, every quarter - 1x every 3 months. We will post to our social media pages Facebook & Instagram so be sure to follow us on both platforms and have notifications set to "on" - If you join our VIP LIST, we will email you when a giveaway drops so you never miss getting involved. 

What are the benefits to signing up for your VIP LIST?

- The benefits of signing up for our VIP LIST is so you never miss out on new merch drops, special sales & discounts or giveaway opportunities. As our company grows, we are certain there will be more exciting details we include for those who sign up. You will also receive a 15% Discount as well...

Shopping on a new site makes me nervous! How do I know your company is legit and safe?

- 1985 THE VAULT is a new online Boutique, yes. With that being said, you can trust us because we currently run another successful small business in the heart of Prosper, TX, going on 6 years. America's Best Lawncare launched in 2018 by my husband Jason and myself. We absolutely love our Lawncare Company as it has built a path for us to help people, raise our family, & invest in other projects, like this one!